Frequently asked questions
A Node is a physical or virtual device running a container runtime.
View “What’s a Node for licensing purposes?” for more information.
If for some reason you need to move the server that your Portainer instance is on, you have temporary (must not exceed 7 days) permission to move your license key to an additional instance. As soon as the move is complete, you must remove the license key from the older server. Other than this, your license key must not be used in more than instance.
Yes, for home users who previously signed up for our 5 nodes program, and who need 4 or 5 nodes, you can renew your 5 nodes license. If you're a business user, or if you're a home user who needs 3 nodes or less then please sign up for our get 3 nodes for 5 nodes users at renewal.
You are legally obliged to respect the node count as outlined in our terms, and described fully in the legally binding license agreement between us. Additionally, we reserve the right to limit some or all of the product capability should the node count be exceeded.
The program has been designed so you can get started with Business Edition quickly and easily. If you need additional Nodes, please visit our Pricing page.
Our 5 nodes free users can get support via Portainer on Github.
Still have more questions? Our team are here to help.