ACCELERATE ADOPTION AND REDUCE RISK

managed platform services

Containerization is the standard for modern software delivery but running it effectively is where many teams hit a wall. Our Managed Platform Engineering team helps you modernize your applications and infrastructure from day one.

Contact our Managed Services Team

Kubernetes and Docker are powerful - but far from simple. We’ll work alongside your team to set up and manage your container infrastructure, so you can move faster with less friction.

Skilled engineers are in short supply, and the complexity of today’s tech stacks only makes things harder. Platform teams have emerged to tackle this challenge - simplifying infrastructure, enforcing standards, and giving developers the space to build and ship fast.

But not every organization has the resources to build that kind of team. And even when they do, they’re often stretched thin - forced to operate outside their expertise, risking misconfigured environments and fragile deployments.

‍That’s why we created Portainer’s Managed Platform Services.

‍We combine the power of Portainer with the hands-on expertise of a platform engineering team. Our service helps you accelerate adoption, reduce risk, and build a reliable, secure container platform - without the growing pains.

From golden paths and standardized workflows to reusable services and simplified onboarding, we reduce the cognitive load so your developers can focus on what matters: delivering value.

Whether you don’t have a platform team, need to scale, or want to take your current setup further - we’ve got you covered.

Portainer's managed platform services

We offer comprehensive platform services that integrate seamlessly with our core product, providing a "turn-key" solution to accelerate your operational maturity. This approach ensures a cost-effective, safe, and efficient transition to container-based applications, setting you on the fast track to success.

We have two Managed Platform Services options available.

Platform Plus

PlatformEngineer-aaS: The Smart Start to Scaling

This service includes a lightweight, managed services element, granting you fractional access to a senior Platform Engineer (PlatformEngineer-aaS). This service aids in achieving early-stage operational maturity, perfect for organizations just initiating container adoption who are not yet ready for a full-scale managed service.

  • ‍Goal Setting - work with you to define the desired platform SLA/SLO’s for your business.‍
  • Platform Tooling – we will assist you to rebuild/extend your container management platform (centered around Portainer + OSS tooling) to ensure sufficient observability, alerting, SIEM coverage, delivering a self-service portal for your internal users.‍
  • DevOps Assist – We will work with your development/applications team to help them to understand how to correctly configure CI/CD pipelines against the platform in the most effective manner.‍
  • Platform Engineering Assist – to ensure delivery of the SLA/SLO’s, we will ASSIST you so that you can perform the required platform engineering tasks to deliver a robust platform. This is a reactive service.
Contact Managed Services Team

Platform Enterprise

Expert-Driven Container Management for Mission-Critical Apps

This premium managed service puts the Portainer team at the heart of your operations—as your fractional Platform Engineering team (PlatformEngineering-aaS).

We help you reach a 'capable' level of platform and technical maturity fast, combining proactive guidance with expert, on-call support. Your team handles day-to-day operations (L1/L2), while Portainer takes ownership of the heavy lifting (L3/L4) and overall platform responsibility.

The result? A high-performing, reliable platform that meets your SLAs and scales with your needs. Built for enterprises where containers aren’t optional—they’re mission-critical.

Includes everything in Platform Plus, plus:

  • On-Call – to ensure delivery of the SLA/SLO’s, we will be on call at a schedule that suits – 8x5, 24x7, 1 hour, or 4 hour response time SLA.‍
  • Platform Engineering – to ensure delivery of the SLA/ SLO’s, we will perform all of the required platform engineering tasks to deliver a robust platform, and perform continuous improvements. This is a preventative maintenance heavy focus.‍
  • DevOps – Working with your development/ applications team to help them to understand how to correctly configure CI/CD pipelines in the most effective manner.‍
  • Emergency Support – should service-impacting issues arise, we will provide the required engineering capability to restore service within an agreed SLA‍
  • RCA / Post-Mortem – if there are ever service interruptions (even minor), we will deep dive to uncover the root cause, so mitigation can be put in place to ensure no subsequent interruptions of the same nature.‍
  • Automation – We will strive to automate routine tasks, so as to reduce the administrative burden, increase consistency, and reduce delivery time‍
  • DR planning and Testing – We will constantly run validation tests against the platform to ensure that it can be recovered in the event of a disaster, with minimal downtime, and minimal ongoing impact.
Contact Managed Services Team
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Discover the value before you commit

Talk to us - we’ll figure out together if our Managed Platform Service is the right fit for your business.

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