KUBERNETES MANAGED SERVICES WITHOUT THE OPERATIONAL STRESS

Managed Platform Services

Portainer Managed Platform Services provide Kubernetes managed services delivered by experienced Kubernetes engineers who design, build, and operate your Kubernetes platform with you.

We help organizations run Kubernetes safely and sustainably — without forcing internal teams to become Kubernetes experts or taking on unnecessary operational risk.

Contact our Managed Services Team

Kubernetes is powerful — but operating it is where most teams struggle

Kubernetes adoption often starts with good intentions and ends with growing operational complexity.

Small platform teams are expected to:

Design a secure Kubernetes architecture
Keep clusters stable and up to date
Manage upgrades, failures, and configuration drift
Support application teams without slowing them down

For most organizations, this creates ongoing Kubernetes operational risk, stress, and dependency on a few key individuals.

Kubernetes is often a requirement — not a competitive advantage — and most teams don’t want to build a full Kubernetes platform team to run it.

A different approach to Kubernetes managed services

Portainer Managed Platform Services are not a black-box managed Kubernetes offering.

We provide Kubernetes platform management through a shared-responsibility model, working alongside your team to design and operate a platform that fits your organization, workloads, and risk tolerance.

You stay in control.

We bring experience, structure, and operational confidence.

What we take off your plate

Our Kubernetes managed services are designed to remove the most stressful parts of Kubernetes operations.

We reduce or eliminate:

- The burden of Kubernetes platform design
- The risk of production misconfiguration
- The pressure on internal teams to master Kubernetes internals
- The anxiety around upgrades, reliability, and day-2 operations

The result is a Kubernetes platform that is stable, supportable, and fit for long-term use — not just initial deployment.

What our Kubernetes engineers do with you

Kubernetes platform design
We design a production-ready Kubernetes platform based on your workloads, scale, and operational requirements — not a generic reference architecture.

Platform build and configuration
We implement and configure Kubernetes using proven best practices, ensuring security, reliability, and operational clarity from day one.

Kubernetes platform management and support
We support Kubernetes day-2 operations, including lifecycle management, upgrades, and operational guidance to reduce risk and downtime.

Enablement without overwhelm
Your team gains confidence operating Kubernetes at a sustainable pace, without being exposed to unnecessary complexity.

Delivered by experienced Kubernetes engineers

Managed Platform Services are delivered by experienced Kubernetes engineers who build, operate, and support Kubernetes environments every day.

Our engineers:
- Understand real-world Kubernetes failure modes
- Focus on reliability, not experimentation
- Design for environments where IT is a cost center
- Optimize for operational stability over novelty

This isn’t theoretical advice — it’s hands-on Kubernetes operations support based on real production experience.

Portainer as your Kubernetes control plane

Managed Platform Services ensure Portainer is configured as the foundation of your Kubernetes management services.

With Portainer:

Platform teams maintain visibility and governance
Application teams get safe self-service access
Kubernetes complexity is abstracted behind guardrails
CLI-only workflows are no longer a bottleneck

Portainer becomes the operating model that makes Kubernetes manageable for the whole organization.

Who this service is for

Portainer Managed Platform Services are ideal for organizations that:
‍
- Need Kubernetes but don’t want to become Kubernetes experts
- Have small or overstretched platform teams
- Are running Kubernetes in production or preparing to
- Want Kubernetes platform operations without a full in-house team

This service is not designed for teams that want unmanaged DIY Kubernetes or purely experimental environments.

What success looks like

With Portainer Managed Platform Services, customers achieve:
‍
- Reduced Kubernetes operational risk
- Fewer outages and firefighting incidents
- Confident Kubernetes upgrades and lifecycle management
- Teams focused on applications instead of infrastructure

Kubernetes becomes predictable — not stressful.

Portainer's managed platform services

We have two Managed Platform Services options available.

Platform Plus

PlatformEngineer-aaS: The Smart Start to Scaling

This service includes a lightweight, managed services element, granting you fractional access to a senior Platform Engineer (PlatformEngineer-aaS). This service aids in achieving early-stage operational maturity, perfect for organizations just initiating container adoption who are not yet ready for a full-scale managed service.

‍Goal Setting - work with you to define the desired platform SLA/SLO’s for your business.‍
Platform Tooling – we will assist you to rebuild/extend your container management platform (centered around Portainer + OSS tooling) to ensure sufficient observability, alerting, SIEM coverage, delivering a self-service portal for your internal users.‍
DevOps Assist – We will work with your development/applications team to help them to understand how to correctly configure CI/CD pipelines against the platform in the most effective manner.‍
Platform Engineering Assist – to ensure delivery of the SLA/SLO’s, we will ASSIST you so that you can perform the required platform engineering tasks to deliver a robust platform. This is a reactive service.

Platform Enterprise

Expert-Driven Container Management for Mission-Critical Apps

This premium managed service puts the Portainer team at the heart of your operations—as your fractional Platform Engineering team (PlatformEngineering-aaS).

We help you reach a 'capable' level of platform and technical maturity fast, combining proactive guidance with expert, on-call support. Your team handles day-to-day operations (L1/L2), while Portainer takes ownership of the heavy lifting (L3/L4) and overall platform responsibility.

The result? A high-performing, reliable platform that meets your SLAs and scales with your needs. Built for enterprises where containers aren’t optional—they’re mission-critical.

Includes everything in Platform Plus, plus:

On-Call – to ensure delivery of the SLA/SLO’s, we will be on call at a schedule that suits – 8x5, 24x7, 1 hour, or 4 hour response time SLA.‍
Platform Engineering – to ensure delivery of the SLA/ SLO’s, we will perform all of the required platform engineering tasks to deliver a robust platform, and perform continuous improvements. This is a preventative maintenance heavy focus.‍
DevOps – Working with your development/ applications team to help them to understand how to correctly configure CI/CD pipelines in the most effective manner.‍
Emergency Support – should service-impacting issues arise, we will provide the required engineering capability to restore service within an agreed SLA‍
RCA / Post-Mortem – if there are ever service interruptions (even minor), we will deep dive to uncover the root cause, so mitigation can be put in place to ensure no subsequent interruptions of the same nature.‍
Automation – We will strive to automate routine tasks, so as to reduce the administrative burden, increase consistency, and reduce delivery time‍
DR planning and Testing – We will constantly run validation tests against the platform to ensure that it can be recovered in the event of a disaster, with minimal downtime, and minimal ongoing impact.

TALK TO US TODAY

Talk to a Kubernetes platform expert

If you’re looking for Kubernetes managed services that prioritize stability, control, and enablement, talk to the Portainer team.

We’ll help you build and operate a Kubernetes platform that works for your organization — without the operational burden.

Contact our Managed Services Team Book a demo