Kubernetes Managed Services

Kubernetes expertise, working alongside your team

Portainer's managed services team provides experienced Kubernetes engineers who design, build, and operate your container platform with you. Run Kubernetes safely and sustainably without forcing internal teams to become specialists or taking on unnecessary operational risk.

The reality of Kubernetes operations

Kubernetes adoption is straightforward.
Operating it sustainably is not.

Kubernetes adoption often starts with good intentions and ends with growing operational complexity. Small platform teams carry disproportionate responsibility, and the gap between what was promised and what is practical becomes a source of ongoing risk.

Architecture responsibility lands on small teams

Designing a secure, production-ready Kubernetes architecture requires deep expertise that most IT teams don't have and cannot easily acquire.

Upgrades and drift create ongoing anxiety

Kubernetes lifecycle management, version upgrades, and configuration drift require sustained engineering attention that accumulates faster than teams can absorb it.

Key-person dependency becomes a risk

Operational knowledge concentrates in one or two individuals. When those people are on leave or leave the organization, the platform becomes fragile and difficult to support.

Kubernetes is a requirement, not a differentiator

For most enterprises, Kubernetes is adoption driven by ISV requirements or modernization mandates. The goal is stable operation, not building a platform engineering capability.

Most teams don't want to build a full internal Kubernetes platform team. They want stable, governed container operations so they can focus on what actually matters to the business.

A different kind of managed service

Not a black box. A shared responsibility.

Portainer Managed Platform Services are not a replacement for your team. They are an extension of it: bringing experience, structure, and operational confidence to a platform your team continues to own and understand.

You stay in control

Portainer's operator control plane gives your team full visibility and governance over every environment. You can see what's running, what changed, and what's at risk: at all times. Portainer engineers work within that model, not around it.

Full fleet visibility retained by your team
Centralised governance, audit logging, and RBAC
No dependency on a black-box external service

We bring the expertise

Portainer's engineers have operated Kubernetes in production across regulated, distributed, and resource-constrained environments. We bring operational patterns, failure mode awareness, and lifecycle discipline that take years to accumulate internally.

Real-world Kubernetes failure mode experience
Focus on reliability and operational stability
Designed for environments where IT is a cost center
What Portainer engineers do with you

End-to-end Kubernetes platform operations

Our managed services remove the most stressful parts of running Kubernetes in production, across the full platform lifecycle.

Kubernetes platform design

Production-ready architecture tailored to your workloads, scale, and operational requirements. Not a generic reference architecture: a platform designed around your actual constraints.

Platform build and configuration

Implementation using proven best practices, ensuring security, reliability, and operational clarity from day one. Portainer configured as the central governance and management layer.

Lifecycle management and support

Day-2 Kubernetes operations including upgrade management, configuration drift remediation, and ongoing operational guidance to reduce risk and maintain platform stability.

Team enablement without overwhelm

Your team gains real operational confidence at a sustainable pace. We transfer knowledge progressively rather than overwhelming internal staff with Kubernetes internals before they're ready.

CI/CD and pipeline alignment

Working with your development and applications teams to configure CI/CD pipelines correctly against the Portainer-governed platform, reducing deployment errors and operational friction.

SLA and SLO delivery

Defining, engineering toward, and reporting against platform SLAs and SLOs: so the business has clear, measurable commitments rather than anecdotal confidence in platform health.

The operational foundation

Portainer as your Kubernetes control plane

Every managed engagement is built on Portainer as the central governance layer. This means your team always has full visibility: independent of whether Portainer engineers are actively on-call. The platform is yours to operate, not a dependency on external access.

Platform teams retain governance, visibility, and audit logging
Platform teams retain governance, visibility, and audit logging
Kubernetes complexity is abstracted behind operational guardrails
CLI-only workflows and raw API access are no longer bottlenecks
Multi-cluster fleet management from a single control plane
What success looks like

Kubernetes becomes predictable, not stressful

Kubernetes operational risk reduced

Outages and firefighting incidents

Confident Kubernetes upgrades on schedule

Teams focused on applications, not infrastructure

Service options

Two managed service tiers

Choose the level of engagement that matches your current operational maturity and platform requirements.

Platform Plus

The Smart Start

Fractional senior Platform Engineer. For organizations building early container operational maturity and not yet ready for full managed operations.

Goal setting and SLA definition: work together to define the platform SLAs and SLOs that matter to your business.
Platform tooling and build: assist in building or extending your container platform centred around Portainer, with observability, alerting, and SIEM integration.
DevOps assist: help your application teams configure CI/CD pipelines correctly against the platform.
Platform engineering assist: reactive support to ensure your team can deliver against platform SLAs as they build operational confidence.

Platform Enterprise

Full Managed Operations

Fractional Platform Engineering team. For mission-critical environments where containers are non-negotiable and full L3/L4 ownership is required. Includes everything in Platform Plus.

On-call support: 8x5, 24x7, 1-hour or 4-hour response time SLA options to match your operational requirements.
Proactive platform engineering: full L3/L4 responsibility for platform engineering tasks, upgrades, and continuous improvement with a preventative maintenance focus.
Emergency incident response: engineering capability deployed on service-impacting issues to restore service within agreed SLA.
Root cause analysis and post-mortems: deep-dive investigation after any service interruption to prevent recurrence.
Automation and DR testing: routine task automation and ongoing disaster recovery validation to ensure the platform can be recovered rapidly and reliably.
Who this service is for

The right fit for managed Kubernetes services

Need Kubernetes but not the expertise

Running Kubernetes in production or preparing to, without the internal capability to operate it confidently.

Small or overstretched platform teams

Internal teams are capable but stretched across too many responsibilities to give Kubernetes operations the attention it requires.

ISV-driven Kubernetes adoption

Kubernetes was introduced because software vendors require it, not because the organization chose to build a Kubernetes-native engineering team.

Want operations without full in-house headcount

Require the outcome of a platform engineering function without the cost and hiring challenge of building and retaining that team internally.

This service is not designed for teams that want unmanaged DIY Kubernetes or purely experimental environments. It is designed for organizations that need production Kubernetes to be stable, supportable, and fit for long-term use.
Talk to a Kubernetes platform expert

Ready to run Kubernetes without the operational stress?

If you're looking for Kubernetes managed services that prioritize stability, control, and enablement, talk to the Portainer team. We'll help you build and operate a platform that works for your organization.