Sometimes we all need a bit of extra help sorting problems out and there a few different ways to get help with your Portainer set up.
Open source users support each other. We provide a number of different ways for you to connect with other Portainer users including Slack and Forums. Portainer staff monitor moderate and participate in conversations as appropriate.
Visit Resources to find more free support options.
Sometimes you need a little bit more help than the community can offer, which is why we offer a premium Personal Support pack. Personal Support is designed for IT contractors, solo developers or anyone using Portainer in a limited, non-critical way. It gives you 5 support calls per year. By subscribing to Personal Support you get access to the Portainer team when you need it, in a simple cost effective way.
|Feature||Portainer CE||Personal Support|
|Formal Support for the Portainer product from the Portainer company||N||Y|
|Community Self-Support via Slack / Forums / FAQ’s / Documentation||Y||Y|
|Service Level||-||9x5,NBD Response|
|Support Calls per Year (related to Portainer and any Portainer Extensions)||-||5|
|Assisted Fault triage via remote screen share||-||Y|
|Named support contacts||-||1|
|Price||FREE||$250 per Year per named contact|
|Buy Personal Support|